Shipping and payment methods
Shipping
postage
Free shipping nationwide. *Only in Okinawa Prefecture: 610 yen (tax included)
When multiple products are purchased at the same time
If you order multiple items in one order, the shipping fee will be the same as the shipping fee for one item listed above.
If you are ordering products with separate shipping charges and products with shipping charges included at the same time, please also refer to Handling of Products with Shipping Charges.
Shipping costs are calculated per destination.
*This is the price for products that do not include shipping and for which shipping charges are not set individually.
About payment methods
Credit card
*Credit card information is sent directly to the payment server operated by SB Payment Services Co., Ltd. using the token method (a method that does not pass card information), so it does not pass through the online shop server.
*SB Payment Service Co., Ltd. is fully compliant with PCI DSS, the security standard for the credit card industry.
*When paying with a credit card, you can also pay in installments, but this option may not be available depending on the terms of your contract with the card company.
*Payment will be automatically debited from your designated account in accordance with the terms and conditions of each credit card company.
*Depending on your usage status, etc., you may be required to change to another payment method.
[Accepted credit cards]
JCB, VISA, MASTER, AMEX, Diners
PayPay
You can use PayPay (online payment) to place your order.
Once you confirm your order, the PayPay app will automatically launch and display your payment details.
After confirming the payment details, press the "Pay" button to make the payment from your PayPay balance.
コンビニ決済(前払い)
コンビニ決済(前払い)
※ご注文完了後に、全国の主要コンビニエンスストアにて代金をお支払いいただく**「前払い」**の決済方法です。ご入金が確認でき次第、商品の発送手続きを行います。
※コンビニ決済をご利用の場合、決済手数料として** 一律 220円(税込)**がお客様負担となります。(※ご注文総額に加算されます)
※ご注文完了後、画面およびご登録のメールアドレス宛に、お支払いに必要な「お支払い受付番号」等の情報を記載したメールをお送りいたします。メールの案内に従い、選択されたコンビニの店頭端末またはレジにてお支払いください。
※ご注文日から** 7日以内 **にお支払いが確認できない場合、ご注文は自動的にキャンセルとなりますので予めご了承ください。
※コンビニ店頭での現金払いのみとなります。クレジットカード等はご利用いただけません。
【ご利用可能なコンビニエンスストア】
ファミリーマート、ローソン、ミニストップ、デイリーヤマザキ、セイコーマート
About consumption tax
About consumption tax
Standard tax rate...10%
Reduced tax rate: 8%
*Amounts less than 1 yen will be rounded down.
About delivery services
Free shipping (610 yen for Okinawa only)
Products ordered by customers will be delivered by Yamato Transport.
Once the shipping procedure is complete, we will send you an email stating that your item has been shipped.
For inquiries regarding delivery, please check the tracking number listed in the email and contact Yamato Transport directly through their inquiry system.
*It may take some time for the shipping status to be reflected.
*Please note that if the product is returned by the delivery company due to your long absence, your order will be canceled.
Yamato Transport Inquiry System
https://toi.kuronekoyamato.co.jp/cgi-bin/tneko
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[Great delivery service]
\Product details will be delivered in secret/
We will package the items so that they do not appear to be underwear, so you can receive them with peace of mind.
*Please note that items will be stored at the office for one week, so if it is difficult for you to receive them within one week, we will accept requests for a specified delivery date, so please also let us know the desired delivery date.
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<If the product is returned due to a long absence after shipping, refusal to accept delivery, or unknown address, etc.>
We have seen an increasing number of cases where customers purchase products from our store, but are unable to receive them due to not being at home, and the products are returned to our warehouse.
If you are not at home, the delivery company will notify you by sending a delivery slip. However, if the product is returned because you are unable to receive it for an extended period of time, we will refund you the cost of the product minus the round-trip shipping fee. Thank you for your understanding.
If you request a reshipment, we will charge you a shipping fee.
Consolidated and split delivery of ordered items
Products will be shipped per order, and we do not accept combined shipping of multiple orders or split shipping.
Please be aware of this in advance.
Estimated Delivery Date
Orders placed by 12 noon on business days and payment completed will be shipped on the same day. During peak periods or when we receive a large number of orders, it may take 1-3 business days for your order to be shipped.
Delivery times vary depending on the delivery area, but they usually take between 1 and 5 days from the time of shipment (excluding some areas).
*Delays may occur due to traffic conditions or weather at the time of delivery.
*Please note that we are unable to hold products or postpone shipping.
Regarding delivery date and time specification
You can select from the dates and desired time slots displayed on the screen.
If no selection is made, the shortest delivery time will be used.